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Opportunities to do your finest work
Kajima is a successful investment and development company with main offices in central London, and a wholly owned subsidiary of the Kajima Corporation of Japan. Active directly as an investor and developer across London and the UK, and through operating partnerships in the UK and Europe across multiple sectors, Kajima is a value-add business with a focus on quality rather than quantity, which seeks to actively improve and enhance shareholder returns.
We are looking for an enthusiastic customer-focused individual to join our expanding team in what is an exciting time for Kajima Community as we launch our new platform and continue to grow our client base.
Working as part of our existing client service team, you will be responsible for managing all customer-facing aspects of our software platform BookingsPlus. This includes onboarding new businesses, supporting customers with their enquiries and issues via our various support channels as well as writing and maintaining our user documentation. The day-to-day role commands that you are both reactive to customer requests and proactive to ensuring all objectives are matched, both of which will be measured by KPIs and client feedback data.
Your primary responsibilities will include:
Your secondary responsibilities will include:
What we require from you:
Attitudes:
This role comes with great career prospects in a progressive and ambitious product-based company within the product service team. We offer competitive remuneration and an attractive package of benefits. This position is based in our Northampton office (hybrid-working).
Start date: ASAP
To apply for this role, please send a covering letter and a copy of your current CV via the Apply button.
Kajima aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of sex, disability, religious belief, marital status, colour, race, age, or ethnic origins, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
For two centuries, Kajima has been building the world’s most remarkable architecture. Projects like the Akashi Kaikyo Bridge, which has the longest central span of any suspension bridge, or like Japan’s first nuclear reactor – projects that would never have happened without a team of broad skills and audacious ideas.
We’re always looking for people of diverse specialties who are committed to the social value at the core of Kajima. If that’s you, but you don’t see a role here that fits your capabilities, get in touch and let us know how your expertise and perspective can shape our future.
We are a company that operates at scale, with the stature to support society’s most complex infrastructure
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