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Stockport Homes

Juggling bookings for bustling community centres across Stockport. 

Client: Stockport Council
Kajima's role: Asset Manager
Status: Operational

All over Stockport, you might catch the joyful sounds of choir practice, children’s parties or zumba class drifting from any one of ten venues managed by Stockport Homes. With board rooms for six, halls for 200 and plenty in between, these centres are a base for vital local resources, such as affordable food collectives and peer support groups for new mums.

But balancing this busy calendar had become laborious for Stockport Homes, an organisation who also manage the homes of 30,000 people on behalf of Stockport Council. The team of administrators were struggling to piece together a system using a mixture of Microsoft Office and third-party software – and still taking payments by cheque. Unwieldy processes made errors inevitable, leading to disappointed customers.

Kajima Community’s BookingsPlus software now provides a single in-house system for Stockport Homes, and an integrated website for the local schools, sport clubs and community organisations looking to book space. Online payments are easy, data is secure and the result is a growing roster of new bookings and happy regulars. 

The Stockport Homes team say, “BookingsPlus was the only online platform that ticked all the boxes we required, in addition to boxes we didn’t even know we were looking for… Kajima were always there to assist and answer any questions, taking a considerable weight off our shoulders.”

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